We use Republic Services for our business trash removal. I first complained to them while trying to cancel my trash service about a year and a half ago. It was at that time I realized that they had a 2 year contract "clause" that just automatically renews, basically a...Read more
I didn't like
- Constant rate increases and hidden fees
On Tuesday August 15 2017 our trash day. This is my yard after pick up. Customer service said""""The driver does not have time to pick up the trash spills its ur property and its ur responsibilty to clean ur property up. Our county Gwinnett County in Ga is forced to...Read more
I was a loyal customer for 10 years. Then their prices were increasing every two months for a year. I paid my last bill in April and started with a new trash company. I called customer service and got a cancellation confirmation number. Then in May I received another...Read more
Republic Services - Unreliable
Half the time they don't pick my weekly garbage up.call for a bulk item pick call the day before the scheduled pick to confirm and they never showed up call back was told it was never scheduled.done get going to try someone else
Republic Services - Republic service is trash
Worst company I've ever used, they should be shut down! Never came then charge overage charges monthly all the time. Stay as far from this scam business as possible!!!!
Republic Services - Horrible service, hold time is over 45 minutes each time.
I ordered a bin and they took a week beyond the promised date to deliver it. I spent 10 hours 43 minutes on hold over 5 days trying to resolve the delivery problem. Now the first pickup date comes, and no one came to pickup!!! On hold again!
Republic Services - Extremely over priced!!!
Using the large dumpster in front of the house for 2 months and two dumps , they charged nearly $1,200.00. Ridiculous!!!
After establishing service with Republic Trash, they only once picked up my trash in 3 weeks. When I called to inform them of this, the customer service representative hung up on me. Every time they promised to do something, they didn't follow through. I am now a happy...Read more
I started service over the phone (I asked about Hiding Fees, Reply: None) with them on 02/21/2017 my Acct # x-xxxx-0182823. The Last Two Weeks scheduled pick up day Tuesday 07/18/17 & 07/25/2017 No Trash Pick-Up! The flyer they put out has $12 per month billed...Read more
We hired Republic to pick up our trash and recycling on a weekly basis and services were adequately performed. After a couple of months, the rate that we were quoted and paying, changed and we called the local office to inquire as to the reason for the change in rate....Read more
- Weekly service is fine
- Local office
I didn't like
- Customer service network -never resolved one issue
- Billing department-threatening collection due to their error
I contacted them on 3/15/17 to cancel my residential service. My last bill, dated 2/25/17, included a ridiculously high amount for 2017 yard waste collection. I am in Minnesota, so they don't even start collecting yard waste that early. When I cancelled, I was told...Read more
I didn't like
- Customer service
I have had republic services for several months now... not by choice if I may add. I have the most expensive residential pick up package as I need them to pick up my trash every week. My house is on the corner of the block and should be the first they stop at prior to...Read more
I didn't like
- That i cant fire them and rehire waste management
Good luck getting them to p/ u your trash. They are in competition for last place among trash collection services, vying w/ BCD. You pay, they service, if and when they feel like it. Doesn't matter how many times they miss, doesn't matter how many times you complain....Read more
They took two of my payments and credited a closed account. Causing the open account to go delinquent and charged with multiple lien fee's. They promised me they would apply those payments to the correct account to bring me current. Little did they tell me they were...Read more
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