Contact Republic Services Customer Service
How to Reach a Person at Republic Services
Verified Contact Information
Toll-Free Number:
-
1-877-692-9729
Customer Service:
-
1-800-299-4898Recycling Coordinator
-
1-702-735-5151Southern Nevada Waste and Recycling
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1-702-599-5920Southern Nevada Waste Service Information
Customer Service:
customerexperience@republicservices.com
Media:
media@republicservices.com
ccet@republicservices.com
Republic Services Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Republic Services Phone Number
1 (877) 692-9729
Average Hold Time
00:01:55
Average Calls duration
2 minutes
Most Popular Republic Services Email Address
customerexperience@republicservices.com
Republic Services Live Agent Availability
12% of callers successfully reach a real person
Issue Resolution Rate
Low (7% reported full resolution)
Republic Services Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Republic Services Phone Number | 1 (877) 692-9729 |
| Average Hold Time | 00:01:55 |
| Average Calls duration | 2 minutes |
| Most Popular Republic Services Email Address | customerexperience@republicservices.com |
| Republic Services Live Agent Availability | 12% of callers successfully reach a real person |
| Issue Resolution Rate | Low (7% reported full resolution) |
| Republic Services Customer Service Rating | 4.8 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 96% phone, 4% email |
| Common Reasons for Contact | Staff, request for information, payments and charges |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Republic Services | Address or zip code, first and last name or phone number |
Contact Information
Republic Services Website:
Republic Services Help Center:
Corporate Office Address:
Republic Services, Inc.
18500 North Allied Way
Phoenix,
Arizona
85054
United States
Summary of Republic Services Customer Service Calls
3.7K
TOTAL
CALLS
CALLS
02:20
AVG CALL
DURATION
DURATION
7%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Republic Services?
Payments and Charges Question:
- “See if a payment has been received”
- “Bill”
- “Paid my bill sending me messages I still owe”
Staff Question:
- “Dumpster service”
- “Lac of service”
- “Start garbage service”
Request for Information Question:
- “Im supposed to have my recycling toter picked up tomorrow, Friday the 3rd. It is next to my house on the driveway. Its tucked in a small inlet of my house. I put it there so the high winds dont blow it down the street empty. Any questions, please”
- “Trying to find out what I am paying for recycle every billing period. I can not find a detail statement online”
- “How to get my account number to pay bill”
Product/ Service Question:
- “Trash bin cover is broken”
- “Complaining about trash pickup”
- “Damaged garbage can”
Employment Question:
- “Employment”
- “401 k”
- “Former Employee needs start date snd end date”
Activation/ Cancellation Question:
- “Ccancelservice”
- “Cancel service”
- “Cancel services”
Account Question:
- “Account activity”
- “Account cancellation”
- “Need account number”
Shipping and Delivery Question:
- “Trash did not get pick up”
- “Container delivery”
- “Canister not delivered”
Return/ Replace Question:
- “Scheduled pick up, incorrect bin picked up.”
- “Need to replace trash can”
- “Change mode of payment”
Website/ Application Question:
- “My mistake. I found my answer on your website”
- “Trying to fill out application for employment”
- “Cannot get on website”
Refund Question:
- “Refund”
- “I got a refund check today. Does that mean that we are being cancelled”
Cards Question:
- “Lost card”
- “New card for payment”
- “To change my credit card number”
Other Question:
- “Missed pick up”
- “Additional garbage for pickup”
- “Additional pickup???”
Compare Republic Services Customer Service To
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Republic Services