I started service over the phone (I asked about Hiding Fees, Reply: None) with them on 02/21/2017 my Acct # x-xxxx-0182823. The Last Two Weeks scheduled pick up day Tuesday 07/18/17 & 07/25/2017 No Trash Pick-Up!
The flyer they put out has $12 per month billed quarterly for TRASH/RECYCLE that equals $36 per quarter. Then once the contract/bill gets here there is a "SURPRISE" $10 can delivery fee, a $49 can pick-up fee when you cancel service and if your can is "Dirty" then a $25 Cleaning Fee! *** you people beat and bang the Can to Death.....surprised there isn't a fee for that or is there? THE ACCT.
BILLING DEPT. WORKS AT 100% rest assure of that. The Customer No Service Dept. isn't sure if the route had a substitute driver or if the truck broke down on the first time.
Now the second time we Dumped the Recycle Can but we left the Trash Can with 1 little small white tall kitchen garbage bag of trash. That's right just 1 little bag a week is all I have! WOW!! I had to take my trash bag to work and put in there Dumpster!
Thanks but No Thanks Republic, you're working a 100% profit almost. I'm wasting my $$$$$.
Product or Service Mentioned: Republic Services Residential Waste Collection.
Reason of review: Pricing issue.