Republic Services - Hidden fees, constant rate increase
We use Republic Services for our business trash removal. I first complained to them while trying to cancel my trash service about a year and a half ago.
It was at that time I realized that they had a 2 year contract "clause" that just automatically renews, basically a hidden clause. It was at that point, I was offered a rate reduction and it was comparable to the other service I was trying to switch to. I "changed" my contract stipulation to 12 months!! took the rate reduction and kept using them.
Fast forward to a year and a half and my rate has increased by 75%!!!
Every 10 months or payments my rate increases by almost $20. The long and short of it is my rate increase in the past 30 billing cycles has increased MORE than the total monthly charge of the service I am switching to!!!
Reason of review: Pricing issue.
Monetary Loss: $421.
Preferred solution: Full refund.
Republic Services Cons: Constant rate increases and hidden fees.
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