Product: Republic Services Residential Waste Collection Clear all filters (30 of 30 reviews match)
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Republic Services - Recycling all over my frint yard, AGAIN

Republic is the worst company. I put recycling bins at curb and when i get home from work theres crap all iver my lawn. The driver makes little effort to ensure the recycling actually go into truck. Any moron should be able to handle the job but not a Republic employee. Worthless
1.0
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Diversity of Products or Services
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Republic Services Residential Waste Collection
#1212255
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We have been a customer of Republic Services for many years. We received our first quarter billing for 2018 on December 29, 2017 and saw that our trash service was increasing again, in the amount of twenty dollars. I called Republic and asked them why my trash service...
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Republic Services Residential Waste Collection
#1208820
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Republic Services - Customer satisfaction is not priority

For the last three Friday's my waste container has not been emptied on the new scheduled date. The site says customer satisfaction is 99.9, well they liked. Customer satisfaction is not priority.
1.9
Details
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
Product
Republic Services Residential Waste Collection
#1197024
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For the most part Republic did pick my trash up but let me tell you they raise their prices over and over again.And lets not even get started about their "environmental fees". I cancelled service with them and for picking up my two trash cans my bill is over $94! They...
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2.2
Product
Republic Services Residential Waste Collection
I liked
  • Automated phone calls when trash service was delayed
I didn't like
  • Constant rate increases and hidden fees
#1192849
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Republic Services refuses to pick up my branches that I have bundled and cut to the proper length unless I pay them an extra 20 Bucks to the driver and the guy who throws it into the truck. My waist has been at the curb since Christmas and their customer service reps...
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Anonymous
William

"waist" is a body part ..."waste" is your trash.So pay the guy like everyone else and shut up.There's one on every street ...

1.4
Product
Republic Services Residential Waste Collection
#1169236
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I can`t reach anyone on the phone.I have a recycling bin, had to ask a neighbor when the the pick up was because I wasn`t given the information. The bin has been on the curb since 7 am and has not been picked up. I still can`t reach a person on the phone. I have also...
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1.2
Product
Republic Services Residential Waste Collection
I didn't like
  • Customer service network -never resolved one issue
#1167854
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WILL TELL EVERYONE WHO WILL LISTEN DO NOT USE REPUBLIC SERVICES. I HAVE NEVER EXPERIENCED ANYTHING LIKE THIS. I AM A BUSINESS OWNER MYSELF AND CANNOT IMAGINE TREATING MY CUSTOMERS THE WAY REPUBLICS DOES. SO LESSON LEARNED I AM NOW USING A MUCH SMALLER COMPANY SINCE...
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Product
Republic Services Residential Waste Collection
#1165838
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We got Republic Services when first moving to Palmer, MA in Sept 2017. They were late on their delivery of their containers, incorrectly charged the first bill, and have missed 3 pickups in the last three months. I have multiple numbers on my account and didn't receive...
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1.4
Palmer, Massachusetts
Product
Republic Services Residential Waste Collection
I didn't like
  • Not treated as a paying customer for a service
#1165337
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The WORST!I’m at the jersey shore. They rarely pick up your trash. They take advantage of your pre-paying your bill. They are so awful, I take my garbage to the dump myself and I’d never, ever, if they were the last trash haulers on earth, contract with these frauds....
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1.0
Product
Republic Services Residential Waste Collection
I didn't like
  • Suck
#1160891
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Recently they were bought out by Republic Services. I found a much better price for service and cancelled today. I was told that there is a $120 fee to remove the trash can from my home. I asked them to provide me with the contract that states I am aware of this...
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Product
Republic Services Residential Waste Collection
#1148221
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