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Republic Services - Republic doesn't care about recycling
Republic Services doesn't care about recycling. Since May 25 the company has picked up recycling only once. Calls to the service center are answered in a timely manner by friendly people, but they do not lead to anything. After calling in every day for a week they...
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2.6
#1307739
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Contacted Republic Services has missed two weeks in a row for recycle as well as 3 times in the past month and a half. Call an d get the standard run-around from the answering service. Asked to talk to a manager and was informed all in a meeting and can't come to the...
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#1305158
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As of July 16, 2018 on BBB.ORG 276 Reviews, 266 Negative Reviews, 5 positive 3 Neutral. I have just posted my negative review. The main reason I canceled my service was due to reliability issues. A secondary reason for canceling my service was outrageoulsy high prices....
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Anonymous
Anonymous

Forget all about the BBB. They can and will do nothing. They are not the Commerce Cops and have zero legal authority in any jurisdiction. You'd get better results standing on ...

1.5
I liked
  • Past reliability
I didn't like
  • No telephone escalation
  • Pricing practices
  • Cancellation practices
#1304798
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Republic Services - Terrible, inept, and untruthful

I waited 4 days for my dumpster each day I was promised it would be there the next day. When it finally arrived, it was placed at my neighbors house instead of mine and put by the road where I told them I absolutely didn't want it. It was full of other people's trash within the day. I cancelled, i'm not paying a dime for service that I never received.
1.2
Details
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1304751
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I feel I have been taken advantage of so you could collect more money. In March my bank ends my credit card that I had for automatic payment due to issues with the card. I found out in February and I put the new card on my automatic payment that is to pay my whole bill...
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#1302951
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If you like paying your men and Heavy Equipment to sit around and wait for a Dumpster, then Republic is your outfit. Totally Dysfunctional. Unagreed to extra charges weeks after I fired them. After they told me my bill was paid in full. Then sent more BS charges. They...
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1.3
I didn't like
  • Constant rate increases and hidden fees
  • Billing department-threatening collection due to their error
#1301730
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I called Monday the 9 th of July to start service . I was told a new can would come on Wed the 11 th I called was told it was definitely comin g today the 11 th by 5 o clock. While I was on phone I got a message delay no explaination was told to contact customer...
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1.7
I didn't like
  • Not treated as a paying customer for a service
#1301073
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We pay to this awful company every three months and the last invoice covered trash collection from May through the end of July 2018 that we paid well ahead of time. Then recently we received another bill for some $34+ due on July 5. I won't even mention the enormous...
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#1301063
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This has been the absolute worst year of service from Republic Services. Missed pickups every 3 to 4 weeks on scheduled pick up days; not delivering containers when promised. So frustrating. Yesterday the truck came by for recycling but never returned for the trash. I...
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1.7
#1299912
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Republic Services - RIP off

They came and pick it up early And never got a call back And charged full price !!!
#1298965
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