When I talked with customer service to set up trash/recycling service I was quoted $54 quarterly. I received my first bill approximately two days after first phone call to set up service. I didn't get trash pickup until two weeks later and my cans came 3 weeks later....Read more
I didn't like
- Dishonest billing practices
Republic Services - Did not pick up my trash for two weeks
Did not pick up my trash for two weekscall them on three different occasions to have my trash picked up and they said it would be picked up the next day that went on for two weeks
Republic Services - Did not pick up trash up for two weeks
Called them on three different occasions asked to have my trash picked up they kept telling me they would pick it up tomorrow that didn't happen
Republic Services - Trash not picked up
Left trash - trash cans in the middle of road trash skewed all over road
We had republic services...and moved...about 10 miles away..when I told them I was moving they cancelled one acct and opened another for some reason..ever since then it has been a reeeal hassle.they have twice suspended my service..once I had a 400.00 credit! And when...Read more
I didn't like
- Poor customer service
Republic Services - The customer service SUCKS!
I requested a dumpster drop off for a major home improvement project on a specific day. The dumpster hadn't arrived on that day. So I called several numbers and literally got the run around for 2 hours. I just wanted to know why was it not delivered the day i requested, paid for, and specified on the contract. Really *** poor customer service to simple questions.
I have to call them about every week to actually pick up my green bin (which they want me to use for all organic material). They broke the hinges on my garbage bin so i requested a new one. The date for a new one was 3 weeks out so ok. Here it is 3 weeks and no...Read more
Driving behind a Republic garbage truck in Schaumburg, Il on Higgins Street on July 31st. Over flow of truck was flying out and had to dodge a plastic bottle and also paper and cardboard boxes were flying out of the truck. How can everyone keep America beautiful when...Read more
They overcharge. They charge for pick up and drop off of containers without informing you of the charge, when there are companies that give you the option of picking up your can to avoid the drop off and pick up charge. When you try to call customer service the wait...Read more
Horrible service, missed pick ups from our business and they want to charge us to make a pickup they missed. Said they will issue a credit but never do. Now we are trying to cancel and they are making it impossible to do so. We've been trying to cancel for nearly a...Read more
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