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I originally used the services of Bay Area Disposal for two years. Recently they were bought out by Republic Services.

I found a much better price for service and cancelled today. I was told that there is a $120 fee to remove the trash can from my home. I asked them to provide me with the contract that states I am aware of this obscene charge. She said they don't do contracts because I can choose anyone for my service.

However during the transition this was never stated.

I am currently waiting for a manager to call me back, because there was no supervisor available. I would have looked elsewhere if I would have known about this gross rip off.

Reason of review: Poor customer service.

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