Republic Services - Worst company, run away
We called and canceled trash service, then emailed them. Was told I had to send a certified letter requesting cancellation.
Was still getting bills and they refused to pick up the dumpster. I took it upon myself to lean against the dumpster after the truck picked it up. The driver told me Iโd have to move. I told him I would not let him put the dumpster back down on my property.
After sitting there for an hour they called the police. The police told them it was my property and if I didnโt want them to set it back down they couldnโt make me. Made them back the dumpster to the street and then they switched it to a transport truck. They still bill me every month even after picking up the dumpster.
I canโt get in touch with anyone to fix the billing problem.
Not sure how they have any business. I could go on but this is what I had to resort to.
Reason of review: Poor customer service.
Monetary Loss: $1000.
Preferred solution: Full refund.
Republic Services Cons: Billing customer service.
Location: 12451 Leisure Rd, Baton Rouge, LA 70807
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Comments
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I had the same problem so I took my forklift and drove it to a busy street and left it in the street.
I couldnโt get them to pick up my container that they are supposed to pick up every Tuesday and miss all the time. I got tired of trying to get anything done so I took my forklift and put it out on a busy street. Hope they learned there lesson!
Worst customer service ever. Paid for a second container and never received it.
Called 6 times in 30 days and everytime ill be damned it was scheduled for that day, conatiner never showed up.
Cant get a manager on the phone. Cant get support from anyone.......but they sure billed me for it.
I'm midway through an identical situation - toll free customer service can't help me I'm referred to the local sales rep whose facility nearby has no published phone number. Email addresses available for investors but not clients.